Privacy Policy

Data You Provide to Us Directly

We may collect the following personal data from you, depending on how you interact with our services:

1. Registration Data

To create an account on our website, you will need to provide personal data, including your email address, date of birth, country, phone number, gender, full name, social security number, zip code, and username. Upon registration, we will also automatically receive your IP address and location data.

2. Due Diligence Data

To comply with our due diligence and Know Your Customer (KYC) obligations, we may collect additional information such as your identity card number, driving license number, passport number, proof of address, social security number, source of wealth/funds, bank ID, and financial statement/details. This data is collected for age and identity verification, Anti-Money Laundering (AML) purposes, and/or to comply with our licensing or other legal obligations.

3. Financial Information

We may collect your financial information, including Bank ID, CPR number, CPF number, IBAN, and payment system details, to facilitate withdrawals and deposits to your account. This information may also be used for KYC and AML compliance purposes.

Personal Data We Collect Automatically

We collect information about the device and software you use to access our services, including your Internet Protocol (IP) address, operating system version, and device identifiers. This helps us improve your experience and ensure our services function correctly on your device.

To better understand how you interact with our services and to improve them, we automatically collect information about your activities. Our servers log usage data when you engage with our website. This data includes records of your activities such as viewing content, clicking on ads, performing searches, and sharing content on social media. It also includes the date and time of your sessions, the pages you view, links to/from any page, and the duration of your session. Some of this data is gathered through cookies and similar tracking technologies.

We may collect or infer your general location when you use our services. This helps us tailor content and ensure that the services we provide are relevant to your geographic location.

Personal Data That We Receive From Others

We may collect your personal data from other sources to provide and personalize our services to you and/or to comply with legal obligations. These sources may include:

• Publicly available sources such as public and government databases, the internet, social media platforms, and online or printed media.
• Commercially available databases and third-party entities, including financial and credit institutions, fraud prevention agencies, and public authorities. These sources assist us in verifying your information and investigating suspicious activities, particularly for fraud prevention and anti-money laundering purposes.
• Inferences based on the personal data described above. For instance, we may infer your interests and game preferences based on the web pages you visit and the games you play.
• Personal data you have made publicly available, such as information from social media platforms, linked accounts (e.g., Facebook or Google), and other publicly accessible digital platforms.

We may share your personal data with the following categories of recipients:

• Internally with authorized employees, brands within the same entity/operator, contractors, agents, joint controllers, affiliates, and subsidiary companies within our business group or linked to our parent company.
• Payment providers and financial institutions: To facilitate the use of our services, including withdrawals and deposits, we share personal data such as first name, last name, date of birth, email, address, zip code, city, country, phone number, and alias with trusted third-party payment providers. We may also share your KYC documents with these providers to enable them to comply with their legal and Anti-Money Laundering (AML) obligations.
• Third-party service providers: As necessary to deliver, manage, and improve our services, including customer support, email delivery, SMS and voice call providers, technology providers, and cloud hosting service providers.
• Marketing partners.
• Fraud prevention agencies.
• Third parties in connection with corporate transactions or proceedings, such as a merger, financing, acquisition, bankruptcy, dissolution, transfer, divestiture, or sale of all or a portion of our business or assets.
• Game providers.
• Data aggregators or analytics providers for market research, data analysis, and improving service offerings.
• Law enforcement agencies, regulatory and licensing authorities.

We prioritize the security of your personal data and take robust measures to protect it from unauthorized access, loss, theft, and misuse. Our security strategy includes a combination of administrative, technical, and physical safeguards designed to prevent unauthorized disclosure, alteration, or destruction of your data.

Although we use advanced security measures to protect your data, it is important to understand that no system can be completely immune to security breaches. The Internet, by its nature, cannot ensure complete security of data transmission or storage. While we make every effort to protect your personal information, we cannot guarantee its absolute security. However, we are committed to continuously assessing and improving our security practices to enhance the protection of your data.

In the event of a sale, merger, or any other change in ownership or control of our company, your personal data may be disclosed as part of the transaction or during the preparation for such an event. The new owner or controlling entity will be permitted to use your personal data, but only in accordance with the terms outlined in this Privacy Notice, unless you provide explicit consent for a different use.

We will retain your personal data only for as long as you maintain an account with us and to fulfill the purposes outlined in this privacy notice.

Additionally, we may retain your data for a longer period if required by applicable legal obligations, such as anti-money laundering (AML) regulations or other regulatory requirements.
Once your account is closed and there is no longer a legal or business need to retain your data, your personal data will be either deleted or anonymized, ensuring it can no longer be associated with you.

You have certain rights regarding the personal data we hold about you. These rights include:

• Right to access: You can request access to the personal data we hold about you and obtain information on how we process it.
• Right to rectify: You can request that any inaccurate or incomplete personal data be corrected.
• Right to erase: You can request the deletion or removal of your personal data when there is no compelling legal or business reason for its continued processing.
• Right to restrict processing: You can request the restriction of the processing of your personal data in certain circumstances.
• Right to data portability: You can request the transfer of your personal data to another party in a structured, commonly-used, and machine-readable format.
• Right to object: You can object to the processing of your personal data, especially if we are processing it based on legitimate interests or for direct marketing purposes.
• Right to withdraw consent: You can withdraw your consent at any time, without affecting the lawfulness of any processing carried out prior to the withdrawal.
• Right to lodge a complaint: You have the right to lodge a complaint with a supervisory authority. You may do so in your EU member state of residence, place of work, or the location where the alleged infringement occurred.

To exercise your rights, please contact our Customer Support at support@stonevegas.com or our Data Protection Officer at dpo@stonevegas.com.

We use cookies, tags, pixels, web beacons, and other similar technologies to enhance your experience on our website and applications. Upon your first visit, we will request your consent to use non-essential cookies. Strictly necessary cookies, which are essential for the operation of the website, do not require your consent. For more information on the specific cookies we use, their purposes, and how to manage your preferences, please refer to our Cookie Notice.

We may need to update, modify, or amend our Privacy Notice as our technology evolves and as required by law. It is your responsibility to review the amended Privacy Notice periodically. The Privacy Notice will apply from the effective date provided on our website.